Refund policy

At Elite 360, we are committed to delivering top-quality products, backed by three rounds of rigorous quality checks to ensure they meet our highest standards. As a result, all sales are final upon payment, and we do not offer returns, exchanges, or refunds. We do, however, recognize that unforeseen issues may arise, and we are dedicated to resolving those rare cases to ensure your complete satisfaction. Should you receive a damaged, defective, or incorrect item, please contact our customer support at contact@elite360essentials.com within 10 working days of receiving your parcel. Any claims submitted beyond this timeframe will not be accepted. To expedite the resolution process, kindly include your order number and photos of the product and packaging. Our team is ready to assist you promptly.